How do I update my login password?
Published on Aug 22, 2023Updated on Sep 24, 2024
How do I reset Two-factor authentication (2FA)?
Published on Sep 15, 2023Updated on Sep 24, 20242,318
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Aug 27, 2024331
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Sep 26, 2024950
How do I get my individual account verified?
Published on Aug 7, 2024Updated on Sep 4, 20241
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Aug 14, 20244,743
Why did my identity verification fail?
Published on Aug 8, 2024Updated on Sep 24, 202427
Why is my account frozen?
Published on Aug 22, 2023Updated on Oct 10, 202411,475
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 13, 20241,014
What documents are accepted as proof of sources of wealth and funds?
Published on Oct 2, 2024Updated on Oct 7, 20241
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Oct 10, 20243,129
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on Sep 6, 2024416
How long does it take to complete my identity verification?
Published on Sep 4, 2024Updated on Sep 5, 2024
How do I fix errors when submitting my institutional verification?
Published on Oct 10, 2024Updated on Oct 11, 2024
How do I start onboarding as an institutional user?
Published on Oct 10, 2024Updated on Oct 10, 2024