FAQ

Individual verification

What should I expect when changing my country of residence to one within the European Economic Area (EEA)?
Published on Feb 18, 2025Updated on Feb 28, 20253
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Published on Dec 24, 2024Updated on Feb 27, 202539
How do I verify an individual account?
Published on Sep 25, 2023Updated on Feb 27, 202524,784
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Feb 26, 2025156
What documents are accepted as proof of sources of funds from decentralized finance?
Published on Nov 12, 2024Updated on Mar 7, 202539
How do I submit my proof of address (POA)?
Published on Sep 5, 2023Updated on Feb 27, 2025627
Why did my identity verification fail?
Published on Sep 5, 2023Updated on Feb 26, 20258,837
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Feb 27, 20255,776
What documents are accepted as proof of sources of wealth and funds?
Published on Oct 2, 2024Updated on Feb 27, 2025144
How do I secure my exchange account?
Published on Jun 12, 2024Updated on Feb 26, 2025621
Guide to ID and selfie photos for identity verification
Published on Oct 13, 2023Updated on Feb 27, 20258,249
How long does it take to complete my identity verification?
Published on Sep 5, 2023Updated on Dec 31, 20245,545
How do I submit my proof of address (POA) in Saudi Arabia?
Published on Jun 12, 2024Updated on Jan 28, 202596
How do I verify an individual account from Mexico?
Published on Sep 25, 2023Updated on Jan 28, 202593

Showing 1-14 of 14 articles