FAQ
Account management and security
- How do I register an account on OKX?Published on May 23, 2024Updated on Feb 26, 202517,177
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Feb 26, 20258,043
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Feb 26, 20252,500
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 26, 20253,205
- What is sub-account?Published on Aug 22, 2023Updated on Feb 26, 20251,472
- How do I change my email?Published on Sep 6, 2023Updated on Feb 28, 20253,079
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 27, 202511,038
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Feb 27, 202512,284
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 27, 202511,779
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Feb 26, 2025130
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Feb 27, 20251,053
- How do I download my account statements?Published on Nov 6, 2024Updated on Feb 26, 202510
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 7, 2025361
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Mar 7, 2025317
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Feb 27, 2025310
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