- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 23, 20266,429
- How do I verify an individual account from Mexico?Published on Sep 25, 2023Updated on Feb 9, 2026152
- How do I verify an individual account?Published on Sep 25, 2023Updated on Feb 11, 202630,429
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Feb 11, 20266,018
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Feb 9, 20264,121
- How do I change my phone number?Published on Sep 7, 2023Updated on Feb 9, 202614,075
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20263,968
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Feb 9, 202611,493
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Feb 9, 2026837
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,584
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Feb 2, 202613,492
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,689
- What is sub-account?Published on Aug 22, 2023Updated on Feb 11, 20261,797
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Jan 15, 202623,321
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 11, 2026452
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