What should I do if I deposit to the wrong address?

Publicerad den 15 okt. 2024Uppdaterad den 15 jan. 20252 min läsning73

Causes

  • The deposit address isn't associated with the OKX platform:

    • Due to user operational errors, these issues can't be addressed temporarily.

  • Deposits made to a major wallet address:

    • Require user verification before processing.

Learn more here.

Support and Recovery

  • If you realize that you’ve sent crypto to the wrong address or network, please submit a support ticket immediately.

Important Note: There's no guarantee of recovery for lost crypto, so always double-check the details before sending.