Convert FAQ
Publicerad den 5 sep. 2024Uppdaterad den 20 okt. 20242 min läsning1 478
1. Why do I receive a prompt about insufficient balance?
To use Convert, you need a sufficient amount of crypto in your account. If you have an insufficient amount, you can either deposit crypto or EUR before you convert to your desired crypto.
2. How do I deposit crypto?
You can refer to the following articles to learn more about how to deposit crypto:
3. Where can I view converted crypto?
Converted crypto is automatically deposited into your account.
4. Where can I view my transaction history?
You can view the transaction history in Portfolio > History > filter Convert type.
Select Record on the Portfolio page to view your convert transaction