FAQ
Account management and security
- How do I change my login password?Published on Aug 22, 2023Updated on Mar 4, 202619,575
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Mar 18, 20267,327
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Mar 30, 202632,603
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Mar 31, 202612,882
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jan 29, 20264,258
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Feb 9, 20261,984
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Feb 12, 20264,550
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Feb 19, 20261,718
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Feb 12, 2026298