FAQ
Account management and security
- What is sub-account?Published on May 21, 2026Updated on May 21, 2026
- How do I create passkeys? (app)Published on May 21, 2026Updated on May 21, 2026
- How do I create passkeys? (web)Published on May 21, 2026Updated on May 21, 2026
- How do I download my account statements?Published on May 21, 2026Updated on May 21, 2026
- How do I link an authenticator app?Published on May 21, 2026Updated on May 21, 2026
- Why did I receive an OKX account closure email notification? What should I do?Published on Apr 30, 2026Updated on May 20, 2026
- Why is my account restricted and what should I do?Published on Feb 27, 2026Updated on May 21, 2026712
- What's OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 202650
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on May 21, 202661
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 6, 202518
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Apr 23, 202652
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Feb 12, 2026290
- OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on May 5, 202617
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 27, 2026201
- Passkey FAQPublished on Mar 19, 2025Updated on Mar 4, 2026126
Showing 1-15 of 36 articles