FAQ
Account management and security
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on Apr 27, 20267
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 27, 202627,562
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 29, 202627
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 30, 20265
- How do I update my email?Published on Sep 6, 2023Updated on Oct 15, 20251
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 3, 202613,865
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 16, 202616,227
- What is sub-account?Published on Aug 22, 2023Updated on Apr 30, 20261,842
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 2, 2026460
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 28, 20268
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026400
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on May 3, 2026392
- How do I update my login password?Published on Aug 22, 2023Updated on Oct 15, 202530
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Apr 23, 20267,692
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on May 1, 202613,156
Showing 16-30 of 34 articles