FAQ
Account management and security
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- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202535
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202554
- How do I close my account? (app)Published on 22 Aug 2023Updated on 17 Nov 2025868
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 15 Oct 20256
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 2025
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I close my account? (web)Published on 22 Aug 2023Updated on 3 Nov 2025442
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Nov 2025575
Showing 31-39 of 39 articles