FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 24 Apr 20264,355
- How do I change my phone number?Published on 7 Sept 2023Updated on 30 Apr 202614,562
- How do I change my phone number?Published on 7 Sept 2023Updated on 30 Apr 20265
- How do I change my email?Published on 6 Sept 2023Updated on 30 Apr 20264,115
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 3 May 202613,867
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 16 Apr 202616,230
- What is sub-account?Published on 22 Aug 2023Updated on 30 Apr 20261,842
- How do I close my account? (web)Published on 22 Aug 2023Updated on 2 May 2026460
- How do I close my account? (app)Published on 22 Aug 2023Updated on 2 May 2026895
- How do I close my account? (app)Published on 22 Aug 2023Updated on 28 Apr 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026400
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Mar 2026368
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 3 May 2026392
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Apr 2026594
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