FAQ
Account management and security
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026414
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Aug 25, 2026379
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Aug 26, 2026472
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026404
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Aug 25, 2026601
- How do I change or reset my login password if I forgot my login credentials?Published on Aug 22, 2023Updated on Aug 11, 202619,951
- I haven't received the verification codePublished on Aug 16, 2023Updated on Aug 26, 202633,841
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Aug 14, 202614,042
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Aug 5, 20264,406
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Aug 26, 20262,237
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Aug 25, 20265,372
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Aug 25, 20261,796
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Aug 25, 2026301
Showing 31-43 of 43 articles