FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Jan 9, 20265,996
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Nov 17, 20254,059
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 17, 202514,019
- How do I change my email?Published on Sep 6, 2023Updated on Nov 17, 20253,945
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,448
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,601
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Jan 15, 202623,201
- How do I close my account? (web)Published on Aug 22, 2023Updated on Nov 3, 2025449
- How do I close my account? (app)Published on Aug 22, 2023Updated on Nov 17, 2025875
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Jan 27, 2026395
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Jan 23, 2026348
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Jan 25, 2026455
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025378
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Nov 17, 2025579
- How do I change my login password?Published on Aug 22, 2023Updated on Jan 21, 202619,305
Showing 16-30 of 37 articles