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Quick tools, fast fixes

Download OKX app tutorial (android)

Change authenticator app

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Check OKX system status

Change phone number

Change email address

Change login password

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Top questions

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Pay FAQ
Updated on 15 June 2026
What's JIT Routing?
Updated on 15 June 2026
How do I check my deposit or withdrawal history?
Updated on 15 June 20267
Outcomes User Guide
Updated on 16 June 20262
Why can't I withdraw my rewards?
Updated on 5 June 20263

Getting started

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OneFootball Credits Trade and Earn
Updated on 29 May 202630
Trade and Earn FAQ
Updated on 29 May 202614
OKX Web3 FAQ
Updated on 29 May 2026123
Getting to know your activity and portfolio pages
Updated on 29 May 20261
OKX Beginner's Guide
Updated on 29 May 20262

FAQ

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Pay

Pay general info

Account, security, and verification

Individual verification
Account management and security
Institutional onboarding

Risk and fraud

Fraud prevention
Account and wallet safeguard measures

Deposit and withdrawal

Crypto deposit
Crypto withdrawal
Cash withdrawal
Proof of reserves
Cash deposit

Buy and sell crypto

P2P ads & merchants
P2P orders management
P2P trading risks
Debit and credit cards
Third-party payment channels

Trading

Event Contracts
Convert
Spot trading
Futures
Copy trading
Margin trading
Trading bots
Options
Liquid marketplace
Trading general info
Outcomes

Grow

Structured products
Simple earn
On-chain earn
Jumpstart
Loan

Web3 wallet

Wallet
Discover
DeFi
Marketplace
Trade

Programs and promotions

Affiliates
Referrals
Rewards

Others

Miscellaneous

Announcements

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New listings
Delistings
Trading updates
Trading updates
Deposit/withdrawal suspension
P2P trading

Product documents

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Basic trading rules
Risk management
Spot & margin trading
Perpetual/expiry futures
Options
Pre-market futures