- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Dec 20, 2024375
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Dec 31, 20242,688
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Dec 29, 20245
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Dec 20, 20245
- OKX UAE Launch: Key information for institutional investors on OKX Middle East Fintech FZEPublished on Oct 14, 2024Updated on Oct 31, 20242
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 20, 202410
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Oct 20, 202421
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Oct 20, 20248
- How do I register an account on OKX?Published on May 23, 2024Updated on Jan 7, 202514,003
- What are the types of documents that are accepted as proof of source of funds in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on Sep 18, 20245
- What are the types of documents that are accepted as proof of source of wealth in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on Jun 20, 20242
- How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?Published on May 7, 2024Updated on Nov 30, 2024282
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Oct 2, 202492
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Dec 20, 20246,036
- How do I verify as a trust?Published on Oct 13, 2023Updated on Dec 4, 202470