FAQ
Account management and security
- How do I download my account statements?Published on 6 Nov 2024Updated on 11 Aug 20265
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 26 Aug 20261,412
- How do I register an account on OKX?Published on 23 May 2024Updated on 28 Aug 202639
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 25 Aug 20266,597
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 26 Aug 20264,579
- How do I change my phone number?Published on 7 Sept 2023Updated on 25 Aug 202615,284
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,387
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 4 Sept 202614,230
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 25 Aug 202617,145
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20261,903
- How do I close my account? (web)Published on 22 Aug 2023Updated on 10 Aug 2026478
- How do I close my account? (app)Published on 22 Aug 2023Updated on 25 Aug 2026915
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 25 Aug 2026414
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Aug 2026379
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 26 Aug 2026471
Showing 16-30 of 41 articles