FAQ
Account management and security
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Apr 17, 2026594
- How do I change my login password?Published on Aug 22, 2023Updated on May 3, 202619,642
- How do I update my login password?Published on Aug 22, 2023Updated on Oct 15, 202530
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Apr 23, 20267,698
- I haven't received the verification codePublished on Aug 16, 2023Updated on May 3, 202632,964
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Feb 9, 202627
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on May 1, 202613,157
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jan 29, 20264,281
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Feb 9, 20262,081
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Apr 24, 20264,703
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Feb 12, 2026301
Showing 31-41 of 41 articles